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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dan Williams

Dan Williams

October 21, 2024

5  out of  5
rating by Dan Williams
"Aika and her staff have been extremely helpful and proactive in helping with my coverage and questions! A great team!"
We responded:
"Thank you for your review Dan. We appreciate your business!"
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Jose Rivera

October 19, 2024

5  out of  5
rating by Jose Rivera
"Aika bodnar great customer service goes above and beyond to get you great rates.i Definitely recommend aika bodar to family and friends."
We responded:
"Thank you for your review Jose. We appreciate your business and love having you guys as our customers :)"
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Austin Lowe

October 4, 2024

5  out of  5
rating by Austin Lowe
"I recently switched to State Farm Insurance, and I couldn't be happier with my decision! From the moment I contacted them, their customer service team was incredibly friendly and attentive. They took the time to understand my needs and helped me tailor a policy that provided the perfect coverage for my home and auto. The claims process was seamless. I had a minor accident, and the claims adjuster was prompt, professional, and genuinely caring. They guided me through every step, ensuring I felt supported and informed. I was pleasantly surprised by how quickly my claim was processed and settled. What I appreciate most about State Farm is their commitment to their customers. They offer a range of discounts that helped me save money without sacrificing coverage. Additionally, their user-friendly mobile app makes managing my policies and accessing documents a breeze. Overall, I highly recommend State Farm Insurance to anyone looking for reliable, comprehensive coverage backed by outstanding customer service. They truly go above and beyond, and I feel secure knowing I’m in good hands. Thank you, State Farm, for making insurance a positive experience!"
We responded:
"Thank you Austin! We greatly appreciate your review. I am glad your experience with State Farm is wonderful! "
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Hector Surita

October 3, 2024

5  out of  5
rating by Hector Surita
"Ana is a rock star… I have been going thru a lot as the newly assigned POA for a father with memory loss and she has held my hand through the process to ensure I have everything to succeed… unlike other commercial institutions."
We responded:
"Thank you Hector! We appreciate your review."
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Michelle Lumagbas

September 9, 2024

5  out of  5
rating by Michelle Lumagbas
"Its my 1st Time as having my own and They have Help me so much and they are Friendly agents awhile you guys trying to Fix what you need..Thank you God Blessed..."
We responded:
"Thank you for your review Michelle!"
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Josh

August 12, 2024

5  out of  5
rating by Josh
"Nice, understanding, and respectful. Thsnk you"
We responded:
"Thank you for a great review Josh :)"
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Phyllis MacDonald

April 21, 2024

5  out of  5
rating by Phyllis MacDonald
"Aika and the staff are terrific! They are at once professional and personable.. I would definitely recommend this office to everyone."
We responded:
"We love you Phyllis. Thank you so much for the positive review! "
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Roderick Murphy

January 26, 2024

5  out of  5
rating by Roderick Murphy
"Excellent"
We responded:
"Thank you so much for your 5 star review Roderick!"
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Rebekah 43137

January 25, 2024

5  out of  5
rating by Rebekah 43137
"Always Kind, and Helpful would work with anytime."
We responded:
"Thank you so much for your positive review Rebekah!"
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Brian de Uriarte

January 20, 2024

5  out of  5
rating by Brian de Uriarte
"Aika and her staff are knowledgeable, efficient---and even more importantly---polite and helpful. They address your insurance needs and concerns with respect. I'm very fortunate to have found them shortly after I arrived in Lancaster! Thanks!"
We responded:
"Thank you Brian! We are thankful to have customers like you! "
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John Myers

December 27, 2023

5  out of  5
rating by John Myers
"Jess is a wonderful asset to the State Farm team. She does an outstanding job listening to customers ramble on about different subjects, all the while working as she listens. I give her 5 stars in all attributes of her job description. Great job Jess !"
We responded:
"Jess is a great asset for our team! Thank you so much for taking the time and giving us a great review! "
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Tom Schrenk

December 22, 2023

5  out of  5
rating by Tom Schrenk
"Very good experience getting car insurance from State Farm, especially helpful was an agent named Ana, extremely knowledgeable and patient. I'd recommend State Farm to anyone."
We responded:
"Thank you so much for your review Tom! Welcome to our agency!! "
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Tiyana Lee

December 21, 2023

5  out of  5
rating by Tiyana Lee
"I recently received a life insurance policy quote from Raven. She was friendly, professional and very informative. Although I haven't made a decision yet as to what type of policy would be a good fit for me, I feel better informed thanks to Raven."
We responded:
"Thank you so much for a great review Tiyana!"
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Jewel Baisch

December 21, 2023

5  out of  5
rating by Jewel Baisch
"I love being with State Farm, been with them for years. Aika's office has been my go to for my service and I have not been left down. They got me the best rate and make sure I have items personalized to my needs. I'm not just a number to their service, much rather a respected customer instead."
We responded:
"Thank you for your review Jewel! "
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Danielle Lopes

December 21, 2023

5  out of  5
rating by Danielle Lopes
"Wonderful customer service. Raven was so helpful. I called with many questions and the team was able to answer them all."
We responded:
"Thank you so much for your review Danielle!"
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Robert Beasley

December 20, 2023

5  out of  5
rating by Robert Beasley
"I've been a customer of a lot of insurance companies. But State farm stands alone in customer service. I love my State farm team. Like a good neighbor, State farm is there. That's the truth."
We responded:
"We will be there for you Robert :). Thank you so much for your review! "
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Isaac Sherry

December 19, 2023

5  out of  5
rating by Isaac Sherry
"I spoke with Jess who was able to get me a quote for around ⅓ of what I had been paying at Geico. She was knowledgeable and professional and really helped me out."
We responded:
"Thank you so much for your review Isaac! "
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Erin Zimmerman

December 3, 2023

5  out of  5
rating by Erin Zimmerman
"Working with Aika Bodnar and all of the office staff during the purchase of a new vehicle was smooth. Everything was explained to me in a way that was easily understandable."
We responded:
"Thank you so much for your review Erin! "
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Daniel Christian

November 30, 2023

5  out of  5
rating by Daniel Christian
"I moved to Lancaster, PA from Des Moines, IA at the end of August, 2023. A huge move filled with state to state transfers that could have been a hassle off the charts. Aika and her colleagues were attentive to each detail from the get go. When the inevitable bumps appeared, they were relentless at getting everything RIGHT. And as a bonus, they have been consistently warm and friendly. I gave them 5 stars. If the system would allow it, I’d give them 100 stars plus 10 constellations. Thank you all. Dan Christian"
We responded:
"Thank you so much for your 5 star review Dan!! We love building our business with customers just like you!! "
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Don Sromovski

November 16, 2023

5  out of  5
rating by Don Sromovski
"Have spoke to Aika Bodnar several times and she is always a pleasure to work with."
We responded:
"Thank you for kind words Don!! We thank you for your business and positive review! "
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Mona Mondo

October 31, 2023

5  out of  5
rating by Mona Mondo
"I needed to renew my auto registration and called to get my insurance info asap. Raven at Aika Bodnar’s office emailed it to me immediately! Thanks to their fast, expert service I am officially legal for another year. Thank you Raven and Aika!"
We responded:
"Thank you so much for your positive review Mona! We are happy to be at your service :)"
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sctpsu

October 26, 2023

5  out of  5
rating by sctpsu
"Raven provides excellent and courteous service."
We responded:
"I am glad you are satisfied with our customer service. Thank you for your review! "
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Buddy Probst

October 26, 2023

5  out of  5
rating by Buddy Probst
"They have kept my policy straight for years. Also, wonderful customer service."
We responded:
"Thank you for your review Buddy!"
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Tyson Greggs

October 26, 2023

5  out of  5
rating by Tyson Greggs
"Every time I go into the office everyone always smiling and always have great customer service"
We responded:
"Thank you for your positive review Tyson! "
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Milka Pineiro

October 24, 2023

5  out of  5
rating by Milka Pineiro
"Siempre están disponibles y muy atentos ..mi agente Ana habla español y es una persona muy atenta y profesional..estoy encantada con sus servicios 👍👍👍👍👍"
We responded:
"Thank you for your review Milka! "